Late Shift Receptionist (m/f/d)

Are you an excellent communicator who remains positive even in challenging situations? Are you reliable and do you have a customer-oriented attitude? Are you interested in a later afternoon/early evening shift? If so, we want you to join our team at Schloss Leopoldskron in Salzburg, Austria as a Late Shift Receptionist! 

WHO WE ARE

Nestled by a small, idyllic lake and surrounded by 17 acres of stunning grounds, Schloss Leopoldskron is a historic hideaway just minutes from Salzburg’s Old Town. Built in 1736, our exclusive location offers 55 rooms, 12 palace suites, and two townhouses. With breathtaking views of the Alps and Hohensalzburg Fortress, we provide our guests with truly unforgettable experiences.

Schloss Leopoldskron is more than just a hotel—it’s also the home of Salzburg Global, an international non-profit organization whose mission is to overcome barriers and open up a world of better possibilities.

WHAT WE OFFER

We are proud to offer our employees a range of benefits, including:

• Flexible working hours to support a healthy work-life balance 

• Comprehensive training and development opportunities to help you achieve your career goals, including support with German language courses

• A collaborative and vibrant work environment

• Complimentary meals during your shifts

• Free on-site parking

• Relocation support for candidates outside of Salzburg

• Special rates for Schloss Leopoldskron and discounts for local tourism attractions

• Complimentary access to the fitness center

• Bonus payment based on organizational performance 

• Salary: starting at EUR 2.200,00 gross monthly (variable based on qualifications and experience) paid 14 times per year

At Schloss Leopoldskron, we believe that our team is our most valuable asset. We are committed to creating a supportive and inclusive work environment that fosters personal and professional growth. As a Late Shift Receptionist, you will have the opportunity to work alongside a diverse and dynamic team, where your contributions will be valued and celebrated.

WHAT YOU'LL BE DOING

• Later afternoon/early evening shift

• Perform check-in and check-out procedures

• Escort our suite guests to the Schloss

• Review arrival lists to welcome guests

• Assist our guests and respond to their inquiries

• Identify the needs of our guests and build a relationship with them

• Support guests with specific tasks (e.g., booking services or restaurants, confirming travel arrangements, taking messages)

• Handle guest complaints and refer them to management if necessary

• Ensure compliance with health and quality standards

WHO WE’RE LOOKING FOR

Ideal starting date: as soon as possible

• A first experience in the hotel industry, ideally in Reception/Front Office

• Familiarity with hospitality industry standards

• Proficiency in German and English; knowledge of additional languages is an advantage

• Computer skills

• Experience with Protel (desirable)

• A customer-oriented and professional attitude

• An open-minded personality

• Excellent communication skills

• Outstanding organizational and time management skills

At Schloss Leopoldskron, we are committed to providing a warm and inclusive environment for all our hotel guests, visitors, and program participants.

We are an equal opportunity employer and aim to be an exemplary international institution in fostering diversity, equity, and inclusion of our workforce. In all of our departments, we are looking for employees who share our mission and values. We strongly encourage candidates from diverse backgrounds (including communities of color, the LGBT community and people with disabilities) to apply and join us in our work.